Disney Creates V.I.Passholder Services

By: Amy Kawa

Disney is trying to give Annual Passholders some exclusivity here, with the creation of V.I.Passholder email, phone, and online services.

The dedicated support service offers Passholders a phone line, online chat, and email support outlet. The service is designed to give Passholders easier access to information about their passes, benefits included in their pass, assistance with the My Disney Experience app, as well as providing recommendations on what to do and see in the parks.

The V.I.PASSHOLDER Support service is available to all Passholders seven days a week, from 7am to 11pm, by calling the number at (407) 939-7277. The online chat is available at disneyworld.com/passholder-program and the email address is disney world.disney.go.com/help/email/annual-passholder/.

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